I recently had John out for a termite bid. He was very helpful and professional. His bid for tenting was in our price range which we were very thankful for. We had a couple of companies out to bid the job. When one representative heard that we were going with Sentry he himself said they were a great company and will do a fantastic job. He couldn't say enough about them. I will be changing my pest control service over to them as soon I get the termites taken care of.