I am beyond happy with the services that were provided ! Before the bug guy came out to the house, I had spoke to Mike multiple of times just making sure I was understand the prep procedure! Each time I had called, Mike was wonderful on the phone and provided me with the information needed! As for the bug guy who came out to the house ! He was very knowledge with the questions we had asked, and we were provided with excellent explanation of what and why he was doing each step ! Beyond happy.