Our Miller Tech, Sam, is just the best. My wife is allergic to wasps - a huge swarm of them found our tree. I called Miller and Sam was at our house 20 minutes later. Sam worked long and hard to clear the wasps and discourage them from the rest of our property. With normal service calls, Sam is always courteous, careful and thorough with the work. Always answers my question and willing to take care of any extra requests. Sam is Miller Pest to us and we couldn't recommend them more. James.