Everyone that I spoke with were friendly and professional. The technician was on time, well dressed and used plastic slip on to keep my carpet clean. He was thorough with excellent communication; he sprayed every nook & holes in bed, post, outlets, etc. He also went above and beyond by helping me to slip on mattress covers. I can't say enough good things about this company. **HIGHLY RECOMMENDED** If I ever need pest control again, this is the only company I will call.