The tech was very polite and discussed what he was doing before he began . AFterward I was surprised the report was pretty generic/boilerplate. When I hired Pest Bear, Steve assured me that the this type of reporting would not occur. The tech needs to identify weed types and location in yard on his report then define how he treated them and time for them to be gone. For the plant beds he should state condition of specific plants and what he is doing to improve plants, shrubs, and palms in beds. That is what I was told would occur but I received a very generic report similar to the service I had prior to pest bear, which I terminated.