Hard to find good companies and people today.. Kenny, Owner and Richard Ops Mngr, so far are outstanding. Good customer support and they listen. ONly one spray so far, started late while trying to decide which way to go since i have a dog that eats grass and did not want insecticide on grass. Decided on garlic spray on yard for ticks, cognizant that rain washed it away, but have to weight the risks, and insecticide on surrounding bushes and trees for mosquitoes. Have a garden and some fig trees that they have to go around and not spay, so far so good.