I'm so grateful to find Sam. No word can express my appreciation. I'm the owner of a place. Due to some reason, I have to move away and I wish one day I can move back to my home. I rent it out just because I think I may not be able to buy a new tiny, cozy and clean place. I'm a clean freak so I won't allow any pest to show up in my place. Tenant is same type of clean freak like me so when he found out there is a mouse inside. He is totally panic. Anyone can feel his agony. But not every single pest control companies are willing to share their professionality like Sam. Moreover, Sam is the first person identified what tracks the mice. Tenant proved his hypothesis. He also taught Tenant how to prevent it temporarily and maybe I should say more than temporarily. I haven't received Sam's full report yet, and I'm looking forward to receiving his report. In the meantime, I'm coordinating with others based on Sam's suggestion. If you were in the Bay area, please call Sam. He is surely the BEST!!