Very happy with the service. I had an urgent bumblebee problem and they fit us in end of day even earlier than was told which was great. The young man who came to the house was very friendly and professional. He seemed to love his job and raved about his bosses. I was waiting to review in case the bumblebees and wasps and spiders came back. So far so good, although I haven't been back to where the aggressive bumblebees are for fear of being stung many more times if they returned. But with the 45 day guarantee either way we'll be good. The Bug Man has far cheaper prices than anyone else. Highly recommended.