I would like to highlight the exceptional customer service of Robert Zapata from the Terminix-Russell Street facility. For the past three years, since his initial work on my upgraded Moisture Barrier at my Fayetteville property, Robert has gone "over and above" in servicing and maintaining my Terminix plans. If I have any questions or concerns about my Terminix services, I immediately contact Robert. Robert Zapata's customer service has made the difference for me, and because of him, I have continued to be a Terminix customer.