It was such a pleasant experience working with this company. Alex, was so friendly and thorough with explaining how to solve my sugar ant problem. He has 10 star customer service skills. In business the first contact can be a make or break situation for a prospective client. Then there was Carlos who did the job. He too was amazing. He thoroughly explained everything, was extremely courteous and respectful. Answered all my questions without being impatient or rushing through the answers. He was extremely patient. He even assisted me in cleaning some areas and moving items where ants were most likely gathering. It was a very professional experience from beginning to end. Keep Alex on the phone. His upbeat demeanor and professionalism is such an asset to this company. 10star rating it it were available.