I was very happy with my service. I called on Tuesday and got an appointment with a representative, Mike, for Wednesday. He came and explained the process, checked my home and outbuildings for mice and bugs. He didn’t talk me into anything I didn’t need. I was very lucky the technician was working very close to my house. He arrived within 10 minutes and did a treatment and placed mouse bait around the house and foamed a few places. His name was Mike as well!!! Very happy with the service and will be getting quarterly service in future.