We have been customers for approximately 30 years. Recently we had a very bad experience with Home Paramount. On Monday, February 6,2017 at around 11:30 a.m., a technician named Matt came to do a home inspection. He looked up in the attic and told me - the insulation was in bad condition, there were dead mice, mice fesces, a hole in the wood, behind the siding and that it did not smell too good up there. And that I was looking at about $4,000.00 for repair. NO PICTURES, NO WRITTEN REPORT!! He didn't even bother to reseat the panel for the opening. I called the office twice asking that he come back to do this and both times, I was told that they talked to him and he would be back - NEVER CAME or CALLED! Since I don't have that kind of money, I asked someone who does home construction to come look and give me his estimate. He went all the way up in the attic, walked around, he said the insulation was fine, no mice or mice fesces, no hole, and there was no smell. I feel that as a Senior citizen, I was being taken advantage of.
I also am wondering about the termite program. About 2 yrs ago, I was told there was evidence of termites, so after an initial expense, traps were placed around my property and annually, for $300+ these traps are refilled.

I don't feel that any of the above reflects on Kevin Boylan, the technician that comes quarterly to spray inside and out. I think he does an excellent job and that he has our interest in keeping our home pest free, and therefore will continue to use this service.