I thought I had a wasp nest in my bushes. I'd been stung earlier and ended up at urgent care for a bad reaction. They took my concern seriously and by 8am the following morning, Ed was on my door step! He was extremely knowledgeable. Turns out, it was a particularly aggressive type of hornet. The nest was basketball size, but Ed took care of its complete removal within 30-45 minutes. (Bushes intact) He explained that I might see a few residual hornets as they returned to look for the nest, etc., but they would die off quickly within 24-48hrs. I've had no further issues and can once again enjoy my backyard with my family and pets. This company is awesome! The people are friendly, work with a sense of urgency, are informative, and the cost is very reasonable! HIGHLY Recommend!