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Residential & Commercial Pest Control

Forestville, MD

4.4 · 367 reviews
4.4 · 367 reviews
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John M.
Washington, DC
First, the technician called me at 8:20 AM to see if he could reschedule to right then, rather than the original agreed upon time of 5 to 7 PM.

Told him no, we'd all be at work and that i'd text to verify someone would be home right at 5.

Texted later to verify that we'd be home and to make sure he was still planning on getting there. He never responded.

When he did show up after six he complained and complained about how long it had taken him to find parking (It's DC. How has he not dealt with difficult parking situations before?), and about how I'd texted him to verify late in the day (3 PM, which seemed fine to me considering he'd called at 8 to try and reschedule at the last second). He said that he couldn't do anything about the mice without pulling out our dishwasher to see behind it, but offered no plan for attempting to do so. He didn't check for holes where the mice might be getting in. Obviously he didn't plug any such holes inside or outside of the house because he didn't even look for them. All he did was storm around in a bad mood and lay down 3 traps.

I think it would be appropriate for you to send someone else out to take another look free of charge.
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