I'm a first time customer, and I was very pleased with my entire Rose Pest Solutions experience. The lady on the phone contacted me promptly, and was helpful and informative. Mark, the service technician, called me to verify his arrival time, and was even able to come over early. He was very thorough, explained how to prevent future moth infestations, and was polite and helpful in every way. I hope this cures the problem, and wouldn't hesitate to recommend the company to others.