yes, the only issue that I have and had from the first day I started PestBear services is the billing service (not the service). Couple of dollars raise will not make me a poor person, but \as I have told them in number of occasions, I like to be notified before the raise(probably does not change anything in my part). But every time they just send me the bill with the new raised price(and after the service already has occurred. I found that disrespectful.