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Bowman Termite, Big Island

Pest Control

Hilo, HI

4.9 · 165 reviews
4.9 · 165 reviews
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Susan K.
Honaunau, HI
This is the best Pest Control service we've had since moving to the Big Island over 25 years ago! We've had at least 3 other companies come out and all have been really bad experiences. We don't mind sharing with folks which companies we would NEVER call again: Terminex, nice technicians & used for many years, but we ALWAYS felt they skimped or watered down their pesticide; Orkin, absolutely the WORST people from Branch Manager to Technicians. They run the business like a scam company, don't show up, make promises they don't keep but tell you "they're really going to help you", don't refund your money and just fade away; and then finally, ALOHA Termite and Pest who just don't show up for the first appointment and don't even bother to call you back to say WHY! None of these companies deserve your business, but that's just our experience and opinion.

This time, having a terrible roach infestation in our kitchen, we went straight to Yelp and made our inquiry through them. After reading the good reviews we contacted only Bowman and being woman-owned was a big part of it. Steve and I were both tired of dealing with lying men and their egos. Bowman was very responsive to our inquiry, got in touch immediately and sent someone out within just a few days! The service technician, Brandon, was fabulous. He was absolutely one of the nicest people we've come across in a very long time. Normally our 4 indoor only cats get so scared and run and hide whenever a stranger enters the house. This was such an amazing event because the 4 cats came out and were not only not afraid of him but were not hiding either. In fact, they were all lounging in the rooms as he was spraying! He is also a very quiet person and worked around us while we were trying to sleep. Not only were we comfortable with him in the house so were our 4 scaredy cats and what better seal of approval is that? We plan to stay with this company and are very happy we went with them. We've already noticed less roaches running around in the kitchen in just a few days. Thanks so much for your help to the gals and guys at Bowman Termite & Pest Control. 5 Stars!
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