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Yuma Pest

Pest Control

Yuma, AZ

4.6 · 1061 reviews
4.6 · 1061 reviews
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Edgar/lynn Sleury
YUMA, AZ
My review - The service was excellent. Steven and the fellows who came and sprayed for termites were very professional. Not so pleased with your office when I called and explained that I paid my annual fee in January 2023 and it was not taken into consideration when I paid for the new service. It was explained to me by your office manager that because I paid in January it was to late to refund the $87.00 but would become a credit on our account. I said to the manager that I just paid in full for 5 years of service and it is very unlikely I will be able to make use of this credit as I am a Canadian senior citizen and will be to old to travel to Yuma for the winter months in five years. My husband and I run a trucking company in Kelowna and would never treat a customer the same manner I have been treated by your office. We also have had the same kind a situation where a customer has paid on their account more than once. Our accounting records would show the payment as soon as we tried to apply another payment. We have always refunded them regardless of the time between payments. My review is the service was excellent. Steven and the fellows, who did the spraying, acted very professional. I am not pleased with the service I received from your office. Sincerely Lynn Fleury.
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