I first came in contact with Russell's Pest control several months ago. I was having a problem with bedbugs I really had an infestation. Russell's had a method that I had not heard of. It was through heat and it worked. I now have Russell's Pest Control on contract for pest control at my home and I am very satisfied with the service. Jimmy R. Williams I will give a five star rating. Jimmy R. Williams..... Etowah TN.