I have been trying for over a week for a billing problem to be corrected and still have not been given an answer. I canceled their services over a year ago and only recently received a statement for something that their GM at the time told me that I would not have to pay. They never call back even though I have called several times to correct this. They now put me in collection and, even after calling almost everyday for over a week, I still have not received any information to cancel this. Stay away from this company if you ever want an actual person (whether it is billing or an actual supervisor for the services). My main problem that had me cancel their services was because of 1 dead tree, a few dead shrubs, 3 large palm trees that were dying, and NO ONE would call me back in order to correct any of these problems. I am posting here because I am hoping that this might get their attention and perhaps save someone else from dealing with what I have had to deal with.