Called ABC with a squirrel on our roof problem. Waited a little on hold at first before someone picked up, but it was after a holiday weekend so I imagine it was busy. Once I talked to someone, they were impressively responsive and service was great. Within 36 hours the squirrel was trapped and gone. Only giving 4 stars because of the incredibly high costs they quoted to patch the soffet holes on our roof. We had a handyman do it for 25% of the price. Highly recommend for the trapping although we may have been able to find a cheaper option. For the service and speed though ABC would be tough to beat.