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Newport Exterminating

Pest Control

Orange County, CA

4.7 · 997 reviews
4.7 · 997 reviews
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Glen T.
Dana Point, CA
My wife and I are very disappointed with the damage the workers did to our roof. I watched as they climbed onto the roof with the tarps to enclose our home for the extermination. Honestly, they could not have done more damage if they wanted to. They did not care how/where they stepped and looked as if they intentionally wanted to damage the steel roof. One worker was almost running on the roof carrying the tarps. Needless to say, I just received an estimate for the repair of the roof and it details approximately 675 damaged roof tiles at a cost of $2700 to repair. I believe your company subcontracts the company that actually does the fumigation as their truck did not bear the Newport Exterminating name. Perhaps you should find another subcontractor familiar with steel roofing. I know I signed the waiver regarding the possible to damage to steel roofs, but I never expected the extent of damage or, even more, the careless nature of the workers on the roof. How can I recommend your company to anyone if this is the type of work you provide? We will not be using your company to repair the facia and shiplap boards around our home - we're afraid your workers will cause even more damage to our home. We are extremely upset and disappointed, Glen and Ellen Takahashi.
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