Len came out exactly on time, extremely friendly and professional. I had a huge wasp nest inside the roof of my daughters room. He quickly killed the wasps and removed the very large nest. They were coming through a hole in my foundation , he showed me, next to the front door making home entry a flirt with disaster. Poor dog got stung waiting to come in! We had to start using the back door! His work was an immediate improvement and the charge was more than fair for that dangerous job. This is second time I've used their services and I will use no one else.