I am in the process of having rodents removed and replacing insulation, etc., in the crawl space. So far the employees at Eastside Exterminators have been reliable, efficient and friendly.I suspect this will continue to be the outcome upon completion of removing and installing the insulation in a couple of weeks. The support staff in the office have a friendly demeanor and have been helpful when answering my questions. When they tell you they are going to do something you can count on them.I would strongly recommend Eastside Exterminators.