alan nixon the sales rep was honest and forthright. he gave me options. his quote was higher than some and less than others but I felt confident he knew what he was talking about and was guiding me as he would his own property. The installer Marvin was hard working energetic and confident. He accidentally broke a sprinkler pipe under the house and he let me know right away and fixed it right then. When another pipe broke he was not able to repair it the same day but his manager came out in a day ar two and repaired it professionally. They removed an old moisture barrier and wet insulation. replaced the barrier, sealed vents, put in new insulation and a dehumidifier. It is like a new environment under my house and the odor and moisture and mold problems I was seeing and smelling are gone. I already passed accel name and number to a coworker.