Well the person that came to do the work was supposed to inform the owner of the house what he was doing, your guy just came and enter the yard that is fenced, I knew he was in the fenced yard because the dog started to go crazy in the house, so next time you sending some one to take care of the yard would be good idea that person let me know what he will be doing in the yard, also I thought the service included inside the house too thanks.
Business Owner's Reply · 3 years ago (May 10, 2021)
Hi Vilma - we are sorry that this was your experience, as customer satisfaction is our top priority. We work hard to always provide exceptional service, and can definitely add a note to your account that you would like your technician to knock on the door when he arrives to let you know he is starting your outside service. Someone from the office will give you a call to schedule your inside service ASAP. Thank you for trusting Hilton Head Exterminators to service your home!
