Starting from the gal on the phone who helped me through receiving the report, all in less then 24 hours, I have had a great experience. I had a bad experience with a competitor so I hung up with them and called you. The gal on the phone was so kind, professional and willing to help with my specific requests and needs. David, knowing I was in a time crunch also came through for me today with turning around his report within a few hours to help me out with my loan moving forward!