We have been using the Bug Man for as long as I can remember for our residence, so to have them begin treatment in our new animal hospital was a no brainer. As per my expectation, the technician was well informed and wonderful to work with. I had lots of questions, considering we are an animal hospital that treats exotics as well as other companion animals. Matt answered all my questions and reassured me nothing would be toxic to our patients. He did a beautiful job and I know our facility will remain bug free thanks to The Bug Man!