We have been using Accel for almost a year. They have gotten our mouse situation completely under control and continue to head off insect infestations before they start! They are very easy to get a hold of, easy to schedule and easy to consult with. I like the option of automatic payments for their quarterly service as well and if we need additional service between quarters they make it a priority to have it scheduled! Rates are extremely competitive so I feel like I'm getting my money's worth for the price and excellent service!