Pest Shield is truly fantastic. I have worked with Jesse and Russell previously. Russell came to set up a system at my home yesterday. He was exceptionally professional, as was Jesse on previous visits, very knowledgeable, very pleasant and they really set me up with a system that will help deal with pest problems. I signed up for their yearly service contract and they let me know that I can call anytime I have an issue without further charge. That is in addition to their monthly visits. It is really a worthwhile program and an excellent company to work with. Laura runs an excellent company and I give Pest Shield my highest recommendation.