Share Review
Terminix Ontario

Full Service Pest Control Company

Concord, ON

3.9 · 985 reviews
3.9 · 985 reviews
https://ww-marketing.s3.amazonaws.com/images-2017-08-08/contact-us-profile.svg
Francois J.
Toronto, ON
I set up a contract with you mid-July to deal with rats in my backyard and subsequently discovered a mouse in my house which I was told would be dealt with again. I never got to talk to live person, only your call center who would relay information or email with some customer service rep. Even though I had an active rat and mouse problem your earliest appointment was close to a month later, on Aug 16th, which was confirmed both my email and buy phone. August 16th came and went and your technician never showed up and never did service call. The technician never rang my doorbell, never walked around my house as my backyard has locked gates and he couldn’t get into back yard without me letting him in, and he never came into my house to lay traps for the mouse that I found as I requested. Beyond frustrated with your extremely poor service I emailed to cancel my contract and received a confirmation that my contract was cancelled. Regardless, I just received a service report for something that was never done and this request for rating, confirming yet again your poor service and customer care….
Click one of these share buttons
Email Facebook
Twitter Google+