I am very disappointed with the quality of work and information provided by your pest control service through your technician that you assigned to provide professional service to my residence. . The Pest Control Tech did not spray for the honeybees that have nested outside, up around the trim of my roof. I feel that I was misled by the termite representative Lee, that this was a job that your pest control business could handle. The elimination of bee infestation was the only reason I purchased the pest control services from him. The pest control tech showed up with no ladder and was unable to take care of this issue. I feel that the Pest Control Tech was very honest with my husband and I, about the bee situation at my home. I am requesting some kind of discount consideration for poor pest control service and false promises of performances. I will thank you for your response concerning this urgent matter.