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JP McHale - HV res

Pest Control

Westchester County, NY

4.5 · 1379 reviews
4.5 · 1379 reviews
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Elizabeth H.
New Rochelle, NY
We have been loyal customers for years, including hiring them to insulate our crawl space less than three years ago. We paid more to them because we trusted them to know what they are doing. We took all of their recommended advise on scope of services. They especially sold the rockwool type insulation as being resistant to mold growth. We had never had an issue with mold, but figured we'd just go with the best. The job came to over $8k. Fast forward to today and we are trying to sell the house. At the inspection they discover that the crawl space is full of mold. As I said before, we had never had any even potential issues with mold before the new insulation. The only change made to the crawl space was the new insulation and a sump pump they also recommended and we had them install. When we got a second opinion for the mold removal we were told that the insulation moisture barrier installation had been done incorrectly. Despite this, they are taking no responsibility for helping to create the conditions for mold growth and are now trying to charge us $25k to remove the old, moldy insulation and reinstall new insulation. It feels like they are running a racket and we are livid. Spend less elsewhere and save yourself both a giant headache and a fortune.
Business Owner's Reply · 4 years ago (Aug 28, 2020)
Ms. Herbert-Wasson, if they have not already a memeber of Management will be reaching out to you shortly.
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