Knowledgeable, courteous, and on time. Nikki thoroughly explained everything on the phone, and Jared did a thorough inspection of the house exterior, then installed the new, improved Sentricon, which stations only need to be checked once a year. My termite concerns are vastly relieved. Inspect-All is my third termite company in 13 years: the best by far, and less expensive than the two former ones, woo-hoo!