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Premium Termite & Pest Control

Pest Control

Long Beach, CA

4.8 · 773 reviews
4.8 · 773 reviews
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Joel V.
Lakewood, CA
I called premium pest control for help with a number of different pests. This is one of the few pest control companies that answers the phone right away and I was able to get an appt for an inspection to get an estimate and begin service. I was given a scheduled time of 2-4pm and was told that I would receive a call a few minutes (15 min) prior to the exterminator's arrival.

On the day of the inspection I had yet to receive a call around 3:30. I called the company to get an estimate of when they would arrive. The nice lady on the phone said she was not sure and told me she would call me back after speaking with the gentleman that would conduct the inspection with an update. After a few min she explained that they were behind and if it would be ok if they now came between 4-5pm instead. I told her that would be fine and thanked her for the update. She promised she would take care of me for being understandable about the delay. Danny arrived around 4:45 and apologized for his tardiness. He was very polite, friendly and professional. Danny went through the entire house and outside and gave me some recommendations to prevent more pests from invading our home.

I opted for the recommended treatment which was a reasonable price and for being late the company gave me a discount on the bi-monthly service they would conduct.

When Logan arrived for the first treatment. He was friendly, professional and was very knowledgeable about pests. He went through the entire house as well as outside, scheduled the next session and provided some additional services that weren't necessarily included in his initial treatment.

I would definitely recommend Premium Pest Control for any pest problems.
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