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Garrie Pest Control

Full Service Pest Control Company

Westchester County, NY

4.8 · 787 reviews
4.8 · 787 reviews
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Peter Tomann
Cold Spring, NY
The technician acted as though my concerns were unwarranted despite their company having recorded at least 7 mice caught in a crawl space only 5 feet away from where my son sleeps. After they found a rat at the most likely entry point to the home, the dirt basement, I was told he would not set rat traps in the crawl space since he saw no droppings there. So, I have to wait until a rat actually goes into my son’s bedroom before they’ll do something about it? I was also told the oily residue spots on my ceiling (the exact spot where I hear mice/rodents nightly during Fall and Winter) are probably just water, when a different company told me it’s possible it is fecal/urine deposits. Finally, after a previous technician from Garrie warned me that rats are smarter and can gain access to all the same places as mice “and then some,” when I asked this technician 3 weeks later, he said, “No. Rats aren’t smarter.”
While most of the concerns are with this particular technician, I am also very upset that the issue has not been handled well since last year, despite being on a monthly plan. No recommendations or instructions have been given as to what needs to be done to stop the rodents from entering the home. Instead, they come out monthly, and check the bait stations. Then go on their merry way as I lie awake all night just waiting to hear the mice (and now rats) running around overhead. Would not recommend if you actually want to rid your living environment of pests.
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