I found a group of flying squirrels had established themselves in our attic. Colonial Pest Control promptly returned my phone call and sent Nick to investigate. Nick assessed the situation in the attic, then presented me with an estimate, a detailed explanation of the work he would perform, and the guarantees. Nick and James returned at the agreed date and time and performed all the work in one day. Nick and James were friendly and professional and Nick answered all my questions about flying squirrels. I wouldn't hesitate to recommend Colonial Pest Control to any homeowner.