We are satisfied as we see no evidence of critters! I am the owner who gets these requests for feedback. The billing is in our name, not the tenants, although we do live on the property. We have had another tenant since the work started. She is very happy.If I am ever unhappy or have a problem, I will be sure to let you know. We also have another property at 2248 Main St., Cambria, CA which we rent and have had you work there for years as well. We have been happy with it. I get quite a few emails requesting reviews from Brezden. It is too many to respond to and I promise I will let you know if we aren't satisfied. You are welcome to edit some content out of this if you wish to post it on your website. Thank you for your friendly local service. (BTW we are not home when the servicing is done or are unaware of the presence of a serviceman, but like I said, No critters!}.