I can't even give any of their techs a 1 star. I have used this company while working in Property Management. I hired them to do my home. Since retirement last year in August, they have been to my home twice. The first time I told him NOT to enter the 2 bedrooms on the lower level of my home and he did enter. Today the new tech for my area was scheduled to stop by today. I had informed him early this week that I had fruit flies and had 1 for him to look at. He came today earlier than I expected and I was in the shower. I recereceived an email with the invoice. I did call to find out the tech was here already and never called me so he could come into the house. So again I am paying 115.00 for the tech to do nothing.