Bell Cow took my concerns seriously and worked with me until my AC situation was resolved. There were hiccups along the way but that was mostly because I was working through AHS and we needed to get approval from them every step of the way before Bell Cow could do the work. The Bell Cow Technicians are awesome. They were so polite and made a point of cleaning up after themselves. They made sure I didn't have any questions and that I was happy with their work before they left.