We had a major infestation of wool-eating moths, even in cedar closets. We called several pest exterminators and this is the only one that had the proper equipment to deal with the problem. Their technician came out to walk through the house and patiently and courteously gave us a thorough explanation of the best ways to deal with it. I still had several questions and was nervous about the whole deal. Not only did they answer my e-mails but they could tell that I was still nervous about it so they came to the house again and walked us through and answered every possible question I cou.