we contracted with you to remove two hornets nests, which were to be removed while we were away for a long weekend. i received an email with an invoice, and another with service report. i assumed they were removed. when we got back, they were still there. i paid $165.00. these nests are by my front door, and are a danger to anyone who approaches my front door. when we called to ask them to come back, we were told it would be 10 days until a rep. could come back. what kind of service is that?????