I've gotten to experience my first flea infestation in my home and I felt like i was loosing the war so I called BUGOUT and I had the tech Dennis arrive exactly on time. He allowed me to walk him through the home and also answered all my questions and made me feel much better about my situation. I know I may need a follow up treatment (as fleas are difficult to get rid of due to life cycle) but I will not hesitate to contact BUGOUT to have them come retreat my home! Excellent customer service and they arrived quickly and got the job done in no time! DEFINITELY RECOMMEND FOR ALL PEST CONTROL NEEDS!