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Active Pest Control

Pest Control

McDonough, GA

4.7 · 1140 reviews
4.7 · 1140 reviews
James Oneil
Jonesboro, GA
They do not hold up their end of the contracts. They are not consistent with their service offerings and you need to watch them each time they come out or they take shortcuts in order to meet their maximum 20 minute allotted time; however, when a manager performs the service it takes them around 40 minutes. If you ask about the variance in time, they simply state the techs are only provided 20 minutes..... Essentially even though it takes them a proper 40 minutes to services my property they only allow the techs to perform 50% of the job and charge you 100% of the fee. If you cancel the contract for their nonperformance then they still try and charge you for the balance. I would strongly urge you not utilize their services and look elsewhere for your pest control needs. They are incredibly frustrating to deal with and simple do not appear to care about the customers frustrations/needs.
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