Have had an onging battle with ants and palmetto bugs. No idea how many cans of ant and roach killer I've gone through. Solved the problem short term but always came back. Neighbor recommend Terminix. So I approached their technician, Charles when he was treating neighbors home. He thoroughly explained the options available to me and I became a customer on the spot. Love the idea that I can get service between scheduled service so something need to be re-treated, for free.