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Bell Cow Services

Heating & Air

Raleigh, NC

4.5 · 282 reviews
4.5 · 282 reviews
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Lisa Obert
RALEIGH, NC
Our insurance company called this company as an emergency visit on a sunday. I am a disabled vet with breathing issues and our air went out sometime last night. They were telling the insurance company they could come by but when they called, the technician said that he was calling to let us know that someone would call us tomorrow morning to schedule a time to come out later. When we told them it was an emergency, he told my husband that he had done his obligation and contacted us within the 8 hours of reporting it to the warranty company. He repeated himself twice about someone contacting us tomorrow morning when i ask him why they advertise "emergency service". He acted like he didnt care if they got the business or not and informed me that it wouldnt be fixed today because a part would need to be ordered. He hadnt even LOOKED at it. Well, thank goodness insurance company found ANOTHER company and they came out and had it running within 15 mins after he cooled motor off. No parts required!! We have been looking for someone to do routine maintenance and it will NOT be Bell Cow!!
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