We have used Rose before for a few years, then we stopped because they started sending out inexperienced service techs. Started using them again and today they came out with out calling, we have two security dogs and a sick person in our home that was frightened that someone was trying break into the home. This is the second time they have come to service our yard without having permission to enter the grounds. I have told them numerous times we have to schedule the appointment so that I can make sure the dogs are inside and that I am home.