I've been pleased with the experience I've had with this company from the moment I called for help! I was fortunate that Joe was able to come to my house the day I called and he was knowledgeable, respectful and super helpful. When he discovered the (mama) raccoon and her pups in the attic, he helped me come up with a plan for the best outcome for all with a plan B in the wings. THANK YOU RAVEN TERMITE AND PEST, YOU'RE THE BEST!!!