Your inspector, tech staff and communication as to services needed was very professional and prompt. Tech staff were considerate and cleaned all necessary prep work. However, the problem was NOT solved due to not completely covering all entrances to the attic or now the return of the racoons. I was disappointed that I had to pay yet another fee for the traps after I paid $10.400 for the prior service. Still waiting to catch the animals and will not pay any additional fee if more than 10 days is required. Would like to have a complete mesh covering installed to prevent future entrances.Cannot provide rating until problem is solved.