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My Pest Pros

Pest Control

Fairfax, VA

4.8 · 1100 reviews
4.8 · 1100 reviews
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James Pointer
Alexandria, VA
I received an automated call that the next service was coming but did not have the option to repeat it as I missed the date/time. I was not even aware they came to the house and I was not asked if I needed interior service. The initial service was great and when I call it is great but the automatic service is less than expected.
Business Owner's Reply · 7 years ago (Dec 12, 2016)
Thank you for your feedback. It helps us to improve our processes. You are always covered on the interior based on your protection plan, but most clients do not need or often do not want interior service. Most pest problems begin on the exterior, so we can best protect the home from the exterior. However, when a problem occurs - or if you want an interior service, it's no problem. Our automated call aheads give clients the option of confirming, requesting to reschedule or repeating the message. We will contact you to make sure all is good and schedule an interior service (at no additional charge, of course) if needed.
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